Accommodation Policy

BOOKING & CANCELLATION TERMS

The following Booking and Cancellation Terms apply exclusively to direct bookings made through the official Litus Studios Syros website. For bookings made through third-party platforms, the terms and policies displayed on the respective platform at the time of booking apply.

BOOKING CONFIRMATION

For bookings made more than 30 days before the arrival date, a 30% deposit of the total booking amount is required to confirm the reservation.

The remaining 70% will be automatically charged to the card used for the booking 30 days before arrival.

For bookings made 30 days or less before the arrival date, full payment (100%) is required at the time of booking.

CANCELLATION POLICY

The booking may be cancelled free of charge up to 30 days before the arrival date. In this case, any amount already paid will be refunded, less any bank charges or payment processing fees that are not refunded by the payment provider.

For cancellations made less than 30 days before the arrival date, the total booking amount is non-refundable.

In the event of a no-show or early departure, the total booking amount is non-refundable.

PAYMENTS

Payments are processed securely using the card provided at the time of booking.

The guest is responsible for providing valid payment details and ensuring that sufficient funds are available on the scheduled payment date.

If a scheduled payment fails, the property reserves the right to contact the guest to arrange payment or, if the outstanding amount is not settled, to cancel the booking.

BOOKING CHANGES

Requests to change the booking dates or other reservation details are subject to availability and may result in a change in price.

ACCEPTANCE OF TERMS

By completing the booking, the guest confirms that they have read and accepted these Booking and Cancellation Terms.

CHECK-IN & CHECK-OUT POLICY

  • CHECK IN: 13:00
  • CHECK OUT: 11:00

For check-out after 11:00 and up to 17:00, a charge equal to 50% of one night’s rate applies, subject to availability.

For check-out after 17:00, a charge equal to 100% of one night’s rate applies, subject to availability.

MINIMUM STAY POLICY

A minimum stay may apply depending on the season and availability and will be specified at the time of booking. During the high season, a minimum stay of 3 nights applies.

CLEANING POLICY

  • Daily room check to replenish essential supplies (toilet paper, soap, etc.) and empty waste bins.
  • Bed linen and towels are changed, and the room is fully cleaned every three days for stays of more than four nights.
  • Daily linen and towel changes and room cleaning are available upon request for an additional charge.

MORE INFORMATION

  • An extra bed may be added to certain rooms, subject to availability. An additional charge of €10 per night applies.
  • Guests are responsible for any damage caused to the property, its furnishings or equipment by themselves or by any person for whom they are responsible, including damage to glassware, sanitary fixtures, furniture, bed linen or towels.
  • The property is not responsible for the loss of or damage to guests’ personal belongings, or for loss or damage resulting from circumstances beyond its reasonable control, including force majeure or natural disasters such as earthquakes or fires.